Do you provide product tracking/tracking information?

Yes,You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).The tracking number will be active within 24 hours.

Some things are missing from my order. What should I do?

Our products are delivered separately according to your order. If, for example, it contains goods from two different warehouses, then there will be two deliveries. The rest of the order will probably arrive soon.

What currency we take from customers?

PKR

I just place an order, when it will ship?

All orders are processed within 2-3 business days. And Shipped Within 3-8 Days depending on the shipping service you choose.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow 2-3 additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.And if you have anyy quary email us at Sale@divinedelight.pk

I am not love with my order, can it be returned? What if there is an issue ?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at  sale@divinedelight.pk . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Can i cancel my order ?

Yes, you can cancel your order with no penlty! You must cancel your order before it ship.

I have a question that wasn’t answered, can you please help ?

Absolutely! we are here to help you and make your home beautiful! please send us email at Sale@divinedelight.pk and we will be happy to assist you any way we can

We do receive a tons of email , if you wish to receive a prompt response please attach the order number and address the problem clearly. Thanks!

  • Customer Support 24/7
  • Email: sale@divinedelight.pk
  • Phone: +923212425868
  • Address: Shop 174C, Chiltan Housing Scheme, Airport road, Quetta